Uzu Ramen - Food Delivery

Absolutely disgraceful. Made an order- paid for it (via menulog) then got a phone call saying "oh sorry we don't actually have what you ordered in stock- refund will take 5 business days. 5 days later no refunds call menulog to then find out the restaurant never put through the refund and it's going to take another 5 business days from.today. when asked for compensation for the fact I am now out of pocket for 2 weeks when I got no food my request was met with abuse. Absolutely disgraceful