GSR Cleaning Services

Reviews about GSR Cleaning Services

• Kshama Wilkins

  30.07.2018
  ★ ☆ ☆ ☆ ☆
  My experience has been that these guys are quite unreliable and frequently cancel appointments (I even read some reviews here). The same happened to me as I had an appointment for a quote today evening at 7:00pm and they waited till today afternoon to call and tell me they can't make it. Surprisingly I even got a text last week saying they cannot make the appointment last week but I clarified my appointment was this week so looks like cancelling appointments is a frequent thing they do as they have a backlog of cancelled appointments to clear. My suggestion to them would be to not take more business than they can handle to save customer's time so we have time to look at other options than wait a week to know they cannot make it.
  
  Edit: To the point that someone died on 13th May'16 and you had to go to India I have to mention I also got a text from you on 11th May '16 that you will not be able to make it for the appointment along with reviews from other customers about cancelled booking appointments. Uploading the message I received on 11th May'16 here that you denied sending me.
  
  Also the whole business cannot rely on one person! You mean if someone urgently needs your services and you have an emergency (which seems to happen quite frequently) they have to suffer? This is why you are unreliable, rude and egotistical as you cannot take a service improvement feedback and get "angry" instead of fixing problems. Am glad I did not get serviced by you.

About gsrcleaning.com.au

Office & Home Cleaning, Melbourne CBD, VIC | GSR Cleaning Services
Pick Melbourne's best residential and commercial cleaning services at affordable prices. Receive your free quote today from our excellent cleaners!

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